FAQ

Common questions, plainly answered.

Click any question to expand. Anything not covered here is best handled through the contact form.

  • How far in advance should I book?

    For bridal and special events, I recommend booking 3–6 months in advance, especially for peak season (May–October). For everyday glam and lash appointments, 2–4 weeks is usually sufficient.

  • Is a deposit required?

    Yes, for some services. A deposit is taken online when you book Classic Cluster Lashes ($15), Natural Wispy ($15), Natural Cat-Eye ($15), Lash But Better ($15), Wispy Cat-Eye ($15), Open-Eye / Doll Eye ($15), Hybrid Wispy ($15), Kim K Wispy ($15), Soft Natural Glam ($30), Soft Glam ($30), Photoshoot / Event Glam ($30), Full Glam ($30), Bridesmaid Glam ($30), Bridal Trial ($30), Wedding Day Bridal Glam ($30), Eyebrow Tint (ONLY) ($15), Brow Mapping, Shape + Tint ($15), Brow + Lash Combo ($30), Eyebrow Cleaning Only ($15), Halal Brow + Bleaching ($20), Hybrid Brow Tint | Mapping & Shaping ($20), and the balance is settled in person at your appointment. Every other service is reserved online with nothing due until you arrive.

  • What forms of payment do you accept?

    Payment is taken online when you book. Online payments go through Wix and accept credit and debit cards, Apple Pay, and PayPal.

  • Do you offer bridal trials?

    Yes — bridal trials are strongly recommended and booked as a separate appointment ($130, 2 hr). The trial is when we refine your look, lock in lash and finish preferences, and time-test the products so the day-of runs smoothly.

  • What does the Wedding Day Bridal Glam include?

    Wedding Day Bridal Glam ($230, 2 hr 30 min) includes skincare prep, a pre-wedding consultation, long-wear application using luxury professional products, and dedicated focus during your service window.

  • Do you work with all skin tones?

    Absolutely. The kit carries an extensive shade range across multiple brands specifically to serve all undertones and depths. Inclusivity is non-negotiable.

  • Where are appointments based?

    All appointments are at the studio: 1001 Westgate Dr, Suite 10, Saint Paul, MN. Travel for bridal or special events can be discussed during inquiry — message via the contact form.

  • What if I need to reschedule or cancel?

    Please reschedule or cancel at least 24 hours before your appointment so the time slot can be released for someone else.

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